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-   -   Ipad crashing after update (http://forums.wolflair.com/showthread.php?t=58770)

Wachetta July 14th, 2017 08:53 AM

Ipad crashing after update
 
Herolab on my iPad crashes after I try to add any item to any portfolio be it weapons armor or gear. Anyone else having this issue? I just updated herolab and herolab is the only app open.

Grey Mage July 14th, 2017 12:00 PM

It appears it is a bug... several people are reporting this (myself included)... so you may want to fill out a bug report and join the rest of us :)

diodotus August 8th, 2018 06:14 PM

Hero-lab crashing on iPad . . .
 
[sigh]

ShadowChemosh August 9th, 2018 07:15 AM

Quote:

Originally Posted by diodotus (Post 269153)
[sigh]

Not sure what the sigh is for as the issue about 8.6 of HL iPad was fixed in like a day. Currently no issues exist on the iPad.

If you have issues I would recommend reporting all the details to LW support...

DamonJynx August 10th, 2018 04:45 PM

Quote:

Originally Posted by ShadowChemosh (Post 269185)
Currently no issues exist on the iPad.

That's an overly broad statement and might be the case for your iPad, it certainly isn't true for everyone. I can't even get Herolab to a useable state on mine, previous to the update I had no issues.

Quote:

Originally Posted by ShadowChemosh (Post 269185)
If you have issues I would recommend reporting all the details to LW support...

I've sent an email to support with deets.

ShadowChemosh August 10th, 2018 06:44 PM

Quote:

Originally Posted by DamonJynx (Post 269262)
That's an overly broad statement and might be the case for your iPad, it certainly isn't true for everyone. I can't even get Herolab to a useable state on mine, previous to the update I had no issues.

I meant no LARGE scale issue is affecting iPads currently. Yes each individual person could have an issue but this thread was about a LARGE scale issue effecting EVERY single iPad with the 8.6 app.

Minous August 13th, 2018 12:07 PM

I am on the 8.6.3 #801 version and am getting constant crashes. Prior to the most recent set of updates I had been stable.

Mathias August 13th, 2018 12:45 PM

Have you reported this, Minous?

Minous August 13th, 2018 12:47 PM

Quote:

Originally Posted by Mathias (Post 269396)
Have you reported this, Minous?

Should that be thru the support@ address or does the iPad have a way of doing so in the app?

<Haven't filed said bug type before>

Mathias August 13th, 2018 02:48 PM

The iPad has a bug reporting option built in, from within the Get Help option along the bottom of the page where you're selecting a character.


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