On Wednesday morning (1/23) at 10 AM Pacific time we're planning to take Hero Lab Online, Realm Works, and our account/sales server down to perform some maintenance and roll out some updates for Hero Lab Online. During the maintenance, access to both Hero Lab Online and Realm Works will be unavailable. We expect downtime to last up to 30 minutes.

On Wednesday morning (January 30) at 10 AM Pacific time we're planning on taking Hero Lab Online for maintenance. The downtime should be limited to at most 30 minutes.

This has been completed.

On Wednesday morning (Feb 6) at 10 AM Pacific time we're planning on taking Hero Lab Online for maintenance. The downtime should be limited to about 30 minutes.

EDIT: This has been completed.

On Wednesday morning (2/13) at 10 AM Pacific time we're planning to take Hero Lab Online, Realm Works, and our account/sales server down to perform some maintenance and roll out some updates for Hero Lab Online. During the maintenance, access to both Hero Lab Online and Realm Works will be unavailable. We expect downtime to last up to 20 minutes.

EDIT: This has been completed.

On Friday morning (2/15) at 10 AM Pacific time we're planning to take the account/sales server down to perform some maintenance. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but your service will be unaffected if you are already logged in. We expect the account server downtime to last up to 20 minutes.

EDIT: This maintenance has been postponed. We will perform it at a later date (TBD).

On Tuesday morning (2/19) at 10 AM Pacific time we're planning to take the account/sales server down to perform some maintenance. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but your service will be unaffected if you are already logged in. We expect the account server downtime to last up to 20 minutes.

We've scheduled maintenance for the account/sales server on Friday (2/22) at 10 AM Pacific. We expect approximately 15 minutes of account server downtime. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but your service will be unaffected if you are already logged in.

EDIT: This maintenance was cancelled. It will be performed at a later date TBD.

We've scheduled maintenance for the account/sales server on Monday (2/25) at 10 AM Pacific. We expect approximately 15 minutes of account server downtime. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but your service will be unaffected if you are already logged in.

On Wednesday morning (February 27) at 10 AM Pacific time we're planning on taking Hero Lab Online down for maintenance. The downtime should be limited to about 30 minutes.

EDIT: We're now also planning to take the account/sales server down for maintenance during this time. This means new logins to Realm Works will also be unavailable.

EDIT: This has been completed.

We've scheduled maintenance for the account/sales server on Friday (3/1) at 10 AM Pacific. We expect up to 20 minutes of account server downtime. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but your service will be unaffected if you are already logged in.

EDIT: This has been completed.