On Thurs. (Feb. 25th) we will be deploying a hotfix for Hero Lab Online at 1:05 pm pacific (9:05 pm UTC). We expect up to 10 minutes of downtime.

EDIT: That has been completed.

On Fri. (Feb. 26th) we will be performing maintenance for Hero Lab Online at 10:30 am Pacific (6:30 pm UTC). We expect up to 10 minutes of downtime.

EDIT: This has been completed.

On Thurs. (March 4th) we will be taking Hero Lab Online down for maintenance at 10:00 AM Pacific time (6 PM UTC). Expected duration of downtime is 1 hour, though it may be less.

EDIT: This has been completed.

On Fri. (March 5th) we will be taking Hero Lab Online down for maintenance at 10:00 AM Pacific time (6 PM UTC). Expected duration of downtime is 10 minutes, though it may be less.

EDIT: This has been completed.

On Wed. (March 17th) we will be taking Hero Lab Online and our account/sales server down for maintenance at 10:00 AM Pacific time (5 PM UTC). Expected duration of downtime is 30 minutes, though it may be less.

UPDATE: We are investigating an issue and will be down a little longer than expected.

UPDATE: Everything is back up, sorry for the delay.

On Wed. (March 24th) we will be taking Hero Lab Online down for maintenance at 10:00 AM Pacific time (5 PM UTC). Expected duration of downtime is 30 minutes, though it may be less.

EDIT: This has been completed.

On Thurs. (April 8th) we will be taking Hero Lab Online, Realm Works, and our account/sales server down for maintenance at 10:00 AM Pacific time (5 PM UTC). Expected duration of downtime is 30 minutes, though it may be less.

UPDATE: We are investigating an issue and will be down longer than expected. Sorry for the delay.

UPDATE: Everything is back up. Again, sorry for the delay.

We will be rolling out some important bug fixes for Hero Lab Online at 3 PM Pacific (10 PM UTC) today (April 8th, 2021). Expected duration of downtime is 10 minutes, though it may be less.

UPDATE: This has been completed.

We are taking our account/sales server down for maintenance at 10 PM Pacific (5 PM UTC) on Wednesday April 28th. New logins to Hero Lab Online and Realm Works will be unavailable for approximately 5 minutes (though it may be less). If you are already logged in you will be unaffected.

EDIT: This has been completed.

On Thurs. (April 29th) we will be taking Hero Lab Online down for maintenance at 10:00 AM Pacific time (5 PM UTC). Expected duration of downtime is 30 minutes.

EDIT: This has been completed.