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-   -   Server status/maintenance (http://forums.wolflair.com/showthread.php?t=60040)

SteveT January 21st, 2019 05:05 PM

On Wednesday morning (1/23) at 10 AM Pacific time we're planning to take Hero Lab Online, Realm Works, and our account/sales server down to perform some maintenance and roll out some updates for Hero Lab Online. During the maintenance, access to both Hero Lab Online and Realm Works will be unavailable. We expect downtime to last up to 30 minutes.

davidp January 29th, 2019 06:56 PM

On Wednesday morning (January 30) at 10 AM Pacific time we're planning on taking Hero Lab Online for maintenance. The downtime should be limited to at most 30 minutes.

This has been completed.

Joe February 5th, 2019 02:02 PM

On Wednesday morning (Feb 6) at 10 AM Pacific time we're planning on taking Hero Lab Online for maintenance. The downtime should be limited to about 30 minutes.

EDIT: This has been completed.

SteveT February 11th, 2019 06:01 PM

On Wednesday morning (2/13) at 10 AM Pacific time we're planning to take Hero Lab Online, Realm Works, and our account/sales server down to perform some maintenance and roll out some updates for Hero Lab Online. During the maintenance, access to both Hero Lab Online and Realm Works will be unavailable. We expect downtime to last up to 20 minutes.

EDIT: This has been completed.

SteveT February 14th, 2019 10:36 AM

On Friday morning (2/15) at 10 AM Pacific time we're planning to take the account/sales server down to perform some maintenance. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but your service will be unaffected if you are already logged in. We expect the account server downtime to last up to 20 minutes.

EDIT: This maintenance has been postponed. We will perform it at a later date (TBD).

SteveT February 18th, 2019 03:30 PM

On Tuesday morning (2/19) at 10 AM Pacific time we're planning to take the account/sales server down to perform some maintenance. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but your service will be unaffected if you are already logged in. We expect the account server downtime to last up to 20 minutes.

SteveT February 21st, 2019 12:44 PM

We've scheduled maintenance for the account/sales server on Friday (2/22) at 10 AM Pacific. We expect approximately 15 minutes of account server downtime. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but your service will be unaffected if you are already logged in.

EDIT: This maintenance was cancelled. It will be performed at a later date TBD.

SteveT February 24th, 2019 10:59 AM

We've scheduled maintenance for the account/sales server on Monday (2/25) at 10 AM Pacific. We expect approximately 15 minutes of account server downtime. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but your service will be unaffected if you are already logged in.

davidp February 25th, 2019 02:18 PM

On Wednesday morning (February 27) at 10 AM Pacific time we're planning on taking Hero Lab Online down for maintenance. The downtime should be limited to about 30 minutes.

EDIT: We're now also planning to take the account/sales server down for maintenance during this time. This means new logins to Realm Works will also be unavailable.

EDIT: This has been completed.

SteveT February 28th, 2019 11:39 AM

We've scheduled maintenance for the account/sales server on Friday (3/1) at 10 AM Pacific. We expect up to 20 minutes of account server downtime. During the maintenance, new logins to Hero Lab Online and Realm Works will be unavailable, but your service will be unaffected if you are already logged in.

EDIT: This has been completed.


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