Rough launch day for PF2
 

So...HLO seems to be struggling to load anything, so that's great. It takes a long time to create or load a character, and it's struggling to load any options if/when it finally does load.

There's a warning on the playtest system pages that the playtest is being retired soon, with a convenient link to the HLO FAQ that doesn't mention anything about it.

Hero Lab Online has a relatively small window to actually become a reliable tool that doesn't just intermittently give stupid errors in confirming a change or fail to work entirely. I'm not going to pay for licensed content if the tool is such a pain to use how and when I want to use it, especially when it's also locked behind a subscription. If I'm not buying the licensed content, then it rapidly can't support the options my players will want, and most of the point of paying for someone else to build a character creator is gone.

I'm pretty much either all-in or all-out, because if I'm paying for a tool I want it to be comprehensive, but if the tool remains so damn unreliable, I'm probably all-out. Even if the new combat manager actually works, why would I ever trust it to be usable for any given game session? I can't even create a character right now.

I can roll with the punches on day 1, alot of people are probably hitting the servers. Will only give it a few days to a week though before I am no longer ok with it though.

Current Gripe is that I am not seeing a way to add backgrounds from the Age of Ashes players guide and they arent in on day 1. Oversight I think. I know coding isn't instant but the guide will hopefully have its options in soon.

I was having an issue with loading earlier, but that seems to have resolved...for me, anyway.

The issue I'm having is that I seem to be seeing playtest options rather than final release options. For example, I'm trying to create a Cleric, and I want him to have the Field Medic background. But it's not there. As another example, for another character, I selected the Gnome ancestry, and the heritages appear to be the playtest ones (e.g., fell gnomes).

Coming back later, it seems to be loading things normally now.

I've got Field Medic listed as an option for backgrounds. You probably need to switch systems - exit out of the character (so you're on the character selection) and if you click where it says "Game Systems" with a little d6 up near the top right, you can pick the final version of the rules.

I noticed that I had to make sure to switch my ruleset from playtest to pathfinder 2nd edition. Still seems to take a while but it loads. Will look at it more tonight.

EDIT: I missed RicoTheBold's reply!

Aaaand it's not loading for me anymore. Maybe I'll try again tonight or tomorrow.

Things to consider: this is launch day and Gencon is ongoing. It is very conceivable that they are experiencing unusually high server load since everyone is eager to get online and try it out (including myself ;) ). Not to mention all of the people at the con trying to use HLO for Pathfinder Society games and what not.

As of the moment it's downright perky. Maybe the initial wave has broken.

Still painfully slow for me

I'm not able to make characters. The initial Race combo box contains: (any), "No Ancestry" and thus anything I make is flagged as having no race. Also I can't select any classes.

My issue is I can’t add formulas to a formula book. And when I was test building a multi class character I was getting errors for the second multi class feats till I bought three of them (I did 3 rogues and then doing wizard)

I have a goblin barbarian in scale mail with the wrong AC. I can't see what I have wrong.
Barbarian -> trained in medium armour. Proficiency should be 3 (2 for trained, 1 for level)
Item -> 3 to AC
Dex 16 -> 2 (max dex limit of AC used instead of Dex mod of 3)
Armour is equipped but my AC is only 16, not 18.

The system going slow makes it hard for me to see what I've done wrong. Other characters have all worked ok,

If their servers can't handle the load from a big convention, maybe they shouldn't have tried to launch the product at a big convention...

That did it.

Interesting, for me, yesterday when I posted my message, PF2 was shown as an available system, but when I clicked it, it took me to PF Playtest. Now I see PF2 and PF Playtest as separate systems (as well as Starfinder, but I'm not subscribed to that...yet).

yeah our group was pretty bummed out on day 1. We had spent the night before creating 8 characters only to wake up and have a new PF2.0 system on the HLO page. We also had to build out all our custom backgrounds for fall of plaguestone.

We really liked the sheets after printing them out, but holy moly did the servers mess up our flow when we tried to use the online app.

I could only imagine what this would be like at paziocon.