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-   Hero Lab Discussion (http://forums.wolflair.com/forumdisplay.php?f=43)
-   -   Unable to buy herolab? (http://forums.wolflair.com/showthread.php?t=36785)

Fuzz223 February 1st, 2013 11:09 AM

Unable to buy herolab?
 
Hi everyone,

I just made an account here, and this is my first post, I have used army builder and herolab before, mainly demo copies of each, and I felt it was time I bought hero lab, however upon clicking "Buy Hero Lab Now" on the hero lab page, it redirects me to the home page, is this an error on my end? or is everyone getting it?

And does anyone know how to fix it, or know of any other place to buy Hero Lab licenses online?

Thanks.

Colen February 1st, 2013 12:42 PM

Hi Fuzz223,

Click the "Buy Hero Lab" link on this page:

http://wolflair.com/index.php?contex...e=buy_hero_lab

Does that take you to our online purchase site at https://www.lonewolfdevel.com/ ? Or somewhere else?

Fuzz223 February 1st, 2013 09:09 PM

it was linking me straight back to http://www.wolflair.com/

and if I was going to buy it through that other link you posted, would I just grab secondary licenses? (I dont actually own herolab yet)

Fuzz223 February 2nd, 2013 06:01 AM

So apparently my posts have to be approved by an admin, but they are taking an awful long time in doing so.

EDIT

ok so that post seemed to go straight up so I'm editing it, the buy link there takes me back to http://wolfair.com

and I think the other link you posted is for pre-existing customers, I currently dont have any lone wolf products so I dont think I can do anything there.

Colen February 4th, 2013 08:27 AM

We've done several checks of our purchase process and it all seems to be working fine, so I'm not sure what's going wrong for you. :( Do you have internet security software running? It's possible that's doing something odd - if you disable it, does the purchase link work?

If not, try these two links:

https://www.lonewolfdevel.com/secure...w.wolflair.com

https://www.lonewolfdevel.com/secure...oduct=LWD-201E

Does either of those work?

Fuzz223 February 4th, 2013 08:49 AM

that first link you posted me there it also redirects me to the main page, though the second one seems to be working so far I'll try to buy it now and find out


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