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-   Hero Lab Online Discussion (http://forums.wolflair.com/forumdisplay.php?f=95)
-   -   HLO Down for Maintenance 7 Sept 2019 (http://forums.wolflair.com/showthread.php?t=63156)

talsharien September 9th, 2019 12:12 AM
Quote:
Originally Posted by Farling (Post 281973)
I know it isn't :-)

But if a print-out is required to play the game, then I'd rather create the character on paper in the first place and use the same sheet for a long time - less strain on the environment by only printing out a character sheet a few times instead of for every session.
Agreed

BJ September 9th, 2019 01:41 PM
Hey all! I was unfortunately out of town on vacation when all this happened and no one else thought to make a post about it during my absence.

I apologize for the downtime, the issue was, as I'm sure is obvious by now, fixed as promptly as possible and hopefully won't bother us again.

flyteach September 9th, 2019 04:56 PM
BJ, thanks! But, since this is the place that the customer is directed to, it should be the one and only place anyone should post anything. Is it really that hard to post "Hey, we're aware and working on it"? That would've gone a long way to alleviating the rancor many of us perceive as a lack of customer care.

Medriev September 11th, 2019 10:14 AM
Quote:
Originally Posted by flyteach (Post 282027)
BJ, thanks! But, since this is the place that the customer is directed to, it should be the one and only place anyone should post anything. Is it really that hard to post "Hey, we're aware and working on it"? That would've gone a long way to alleviating the rancor many of us perceive as a lack of customer care.
Agreed


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