Sinanju
February 13th, 2009, 07:46 PM
I'm wondering if anyone else has experienced this problem:
I bought Hero Labs and the Mutants & Masterminds core data set. I installed on my Dell laptop (running XP). It installed correctly (as far as I can tell). It runs okay. I created a character, and even exported it to a PDF file. All of that works fine.
Problem is that ever since I installed the program, my computer has been having trouble booting. It gives a black screen full of text telling me there's a problem and warning me to fix the problem or uninstall the troublesome new software, if any. If I try to continue, I get a blue screen of death. If I shut down and try rebooting, usually it will handle whatever issue is occurring and eventually boot and run okay (again, as far as I can tell). I was not having this problem prior to loading Hero Lab.
Tonight I uninstalled Hero Lab. Then I shut down and rebooted several times--and the laptop booted without a hitch every time.
So...anyone else run into this? Anyone know how to fix it? I'd like to use the program, but not if it's going to continue causing trouble with the OS.
I bought Hero Labs and the Mutants & Masterminds core data set. I installed on my Dell laptop (running XP). It installed correctly (as far as I can tell). It runs okay. I created a character, and even exported it to a PDF file. All of that works fine.
Problem is that ever since I installed the program, my computer has been having trouble booting. It gives a black screen full of text telling me there's a problem and warning me to fix the problem or uninstall the troublesome new software, if any. If I try to continue, I get a blue screen of death. If I shut down and try rebooting, usually it will handle whatever issue is occurring and eventually boot and run okay (again, as far as I can tell). I was not having this problem prior to loading Hero Lab.
Tonight I uninstalled Hero Lab. Then I shut down and rebooted several times--and the laptop booted without a hitch every time.
So...anyone else run into this? Anyone know how to fix it? I'd like to use the program, but not if it's going to continue causing trouble with the OS.