PDA

View Full Version : Everything is Missing


Rixx
January 19th, 2011, 06:44 PM
The program is missing everything, no Classes, no Races, no powers, nothing... Do I have to manually enter everything myself? Or is this a problem?

Duggan
January 19th, 2011, 07:27 PM
Hmm... I'll have to wait and see what the official answer is, but my read on the 4E Page (http://www.wolflair.com/index.php?context=hero_lab&page=4th_edition) is that they provide the basic material for Savage Worlds, 4E, and the Authoring Kit in one packet, but you get the 4E mechanics only through the DDI Downloader by signing up with WotC. Licensing is like that sometimes.

RavenX
January 19th, 2011, 10:42 PM
@Rixx: You have to download the 4e datafile from your D&D Insider account using the downloader provided in the Hero Lab file folder for 4e. There is a help section in hero lab that tells you how to download the data. Be forewarned it might take you 6+ hours to get the data however. I know it seems like a pain, but honestly its worth it. You get a much better character creator than what WOTC provides.

Rixx
January 20th, 2011, 01:05 AM
Figure out why it wasnt importing anything... I get an error saying

Could Not Parse XML Document "C:\Users\--User Name--\AppData\Local\Temp\ddicrawler\powers_index_1.xml" power import could not continue.

Any ideas? Checked the Directory btw, and its totally empty

RavenX
January 20th, 2011, 01:38 AM
If your running windows 7 you might have to run Hero Lab in Administrator mode. Some people have had that problem on here. Personally its not an issue with my computer but some people are having problems with it.

Rixx
January 20th, 2011, 02:07 AM
Admin Mode does not change anything, I still get the error, just went back and double checked, it is not working at all.

Rixx
January 20th, 2011, 02:42 AM
Here is the thing from the ddi downloader

************************************************** ********
Welcome to the 4e data downloader. Please choose an option
by pressing 1, 2 or d, or press any other key to exit.

For more details on this program, please see the 4e user
manual (Hero Lab -> Help menu -> 4th edition manual).
************************************************** ********

1. Download data (no D&D insider account)
2. Download data (with D&D insider account)
d. Delete existing data
x. Exit

IMPORTANT NOTE:
The downloader does not save your login information
anywhere - it is only used to log in to D&D insider,
and then discarded.

Enter your D&D insider username (email address) and press enter: *****

Enter your D&D insider password and press enter: *****
Connecting to server...
Login succeeded.
Retrieving deity index... done.
Retrieving skill index... done.
Retrieving ritual index... done.
Retrieving item index... done.
Retrieving class index... done.
Retrieving race index... done.
Retrieving paragonpath index... done.
Retrieving epicdestiny index... done.
Retrieving feat index... done.
Retrieving power index... (page 1/5) done.
Retrieving power index... (page 2/5) done.
Retrieving power index... (page 3/5) done.
Retrieving power index... (page 4/5) done.
Retrieving power index... (page 5/5) done.
Retrieving background index... done.
Processing deity index... done.
Processing skill index... done.
Processing ritual index... done.
Processing item index... done.
Processing class index... done.
Processing race index... done.
Processing paragonpath index... done.
Processing epicdestiny index... done.
Processing feat index... done.
Processing power index... Could not parse XML document 'C:\Users\SHANNO~1\AppDat
a\Local\Temp\ddicrawler\powers_index_1.xml'. power import could not continue.


Press any key to quit.

Duggan
January 20th, 2011, 05:47 AM
While you're trying to figure it out, send an email to support@wolflair.com with the details. that way, Colen and the rest can start trying to figure out what's going on. They probably won't see it for at least another 3 hours though, being on the West Coast.

RavenX
January 20th, 2011, 11:46 AM
unless wotc updated the compendium without posting the update in the content calendar i am out of ideas on this aside what Duggan said.

RavenX
January 20th, 2011, 11:49 AM
I just checked Compendium, no update since December 7th.

Colen
January 21st, 2011, 05:05 PM
See this thread for details, I think - http://forums.wolflair.com/showthread.php?t=12227